Privacy Policy

Last Updated: May 2026

1. Introduction

Novaire Circle (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

  • visit our website;

  • complete forms on our website;

  • apply for access to Novaire Circle experiences;

  • contact us directly;

  • engage with our events, services or communications.

We process personal data in accordance with:

  • the UK General Data Protection Regulation (“UK GDPR”);

  • the Data Protection Act 2018;

  • applicable UK privacy and electronic communications laws.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

Novaire Circle
Cardiff, United Kingdom

Email: hello@novairecircle.com

Novaire Circle acts as the data controller for the personal information collected through this website.

3. Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly

Including:

  • first name and surname;

  • email address;

  • mobile number;

  • age category;

  • occupation/job title;

  • industry or professional sector;

  • hobbies and interests;

  • event preferences;

  • communications sent to us.

Technical information

When you use our website, we may automatically collect:

  • IP address;

  • browser type;

  • device information;

  • website usage data;

  • pages visited;

  • referral sources;

  • cookies and analytics data.

4. How We Use Your Information

We use personal data for legitimate business purposes including:

  • managing applications and expressions of interest;

  • assessing suitability for Novaire Circle experiences;

  • communicating event information and updates;

  • responding to enquiries;

  • improving our website and user experience;

  • maintaining security and preventing misuse;

  • internal business administration;

  • sending relevant communications where permitted by law.

We do not sell your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you voluntarily provide information or opt into communications.

Legitimate Interests

To operate, improve and grow Novaire Circle responsibly while maintaining the quality and safety of our experiences.

Contractual Necessity

Where processing is necessary to provide requested services or event access.

Legal Obligations

Where required by applicable laws or regulations.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Typically:

  • enquiry and application data may be retained for up to 24 months;

  • event-related communications may be retained for administrative and legal purposes;

  • financial and transaction records may be retained for longer where required by law.

We may securely delete or anonymise data when no longer required.

7. Sharing of Information

We may share personal data with trusted service providers including:

  • website hosting providers;

  • payment processing providers;

  • email and communication platforms;

  • analytics services;

  • professional advisers where necessary.

Third parties are required to process personal data securely and lawfully.

We may also disclose information where legally required by courts, regulators or law enforcement authorities.

8. International Transfers

Some service providers may process data outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • improve website functionality;

  • understand website usage;

  • analyse visitor behaviour;

  • enhance user experience.

You may control cookies through your browser settings.

Some features of the website may not function correctly if cookies are disabled.

10. Marketing Communications

Where permitted by law, we may send updates regarding:

  • upcoming experiences;

  • launches;

  • membership opportunities;

  • Novaire Circle news.

You may unsubscribe or opt out of communications at any time by contacting us at:

hello@novairecircle.com

11. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • misuse;

  • disclosure;

  • loss;

  • destruction.

However, no online transmission or storage system can be guaranteed completely secure.

12. Your Rights Under UK GDPR

Subject to applicable law, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate information;

  • request deletion of your data;

  • object to certain processing activities;

  • request restriction of processing;

  • withdraw consent where processing relies on consent;

  • request transfer of your data where applicable.

Requests may be submitted to:

hello@novairecircle.com

We may require reasonable verification of identity before responding.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of third-party services separately.

14. Age Restriction

Novaire Circle is intended for adults aged 18 and over.

15. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be published on this page with a revised “Last Updated” date.

16. Contact

For privacy-related enquiries, requests or concerns, please contact:

hello@novairecircle.com